FREE SHIPPING OFFER ON PURCHASES OVER €99 TO CONTINENTAL PORTUGAL
Terms and conditions
Preamble
- These general conditions of sale are agreed between HRCmoraes Sports & Events, Unipessoal, LDA, with tax headquarters in Lisbon, tax identification number 514273330, hereinafter referred to as “Solinco Portugal" and between any person, singular or collective, who wishes to make purchases through the website www.solincoportugal.com, hereinafter referred to as "Customer".
- The parties agree that purchases made through the website www.solincoportugal.com will be exclusively governed by this contract to the exclusion of any conditions previously available on the website.
ARTICLE 1 - PURPOSE
- The purpose of these general sales conditions is to provide and define all the information necessary for the Customer about the ordering, sale, payment and delivery modalities of purchases made on the website www.solincoportugal.com
- These conditions regulate all the steps necessary to carry out the order and guarantee the follow-up of this order between the Contracting Parties.
ARTICLE 2 - ORDER
- The Customer places his order by completing the purchase process presented on the website www.solincoportugal.com, adding the product(s) he/she wishes to order to the shopping cart.
- To place an order, the Customer must complete the information and choose the options available during the order completion process (delivery and billing address, shipping method, payment method. If necessary, you can provide the Tax Number and the name that, for tax purposes, you want to appear on the invoice). The customer does not necessarily need to register on the website to place the order.
- The final confirmation of the order by the Customer is equivalent to the full and complete acceptance of the prices and description of the products available for sale, as well as these General Conditions of Sale, which will be the only ones applicable to the contract thus concluded.
- In the absence of product availability, Solinco Portugal undertakes to inform the Customer as soon as possible.
- The data contained in the invoice is the sole responsibility of the Customer. Once issued, the invoice cannot be reissued with changes.
- Order requests are valid for 3 (three) days, unless the order is registered under a promotional campaign that sets a different period, and it is not possible to guarantee prices, discounts, promotions and offers beyond this period. If payment is not received by our services within the aforementioned period, the order will be cancelled.
ARTICLE 3 - PAYMENT
Solinco Portugal offers two payment methods via IfthenPay – Payment Institution Lda:
- MULTIBANCO – Through a reference generated with the payment data (entity, reference and amount)
- MBWAY – Payment through the APP and your mobile number associated with the MBWAY platform
ARTICLE 4 - DELIVERY
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- Os seus pedidos serão processados e enviados somente para Portugal continental e em dias úteis. Após o pagamento, a encomenda é processada e o cliente é notificado da sua expedição. O tempo de estimado para a entrega é de 2 a 3 dias úteis após notificação para Portugal Continental e de 8 a 10 dias úteis para as ilhas (transporte via marítima). A entrega é realizada pela empresa VASP EXPRESSO. A Solinco Portugal is not responsible for any delays on the part of the carrier.
- Caso o cliente não esteja presente no momento da entrega, será informado da tentativa de entrega. De seguida, a transportadora irá contactar o cliente para agendar uma nova entrega.
- À encomenda são acrescidos os custos de portes de envio: Preço fixo de envio: 6€ para Portugal Continental e 10.5€ para as ilhas (Madeira e Açores). Encomendas superiores ou iguais a 99€: portes grátis (Portugal Continental).
ARTICLE 5 - PRICES
- Prices must be understood in Euros, with fees and taxes included, taking into account the VAT in force on the date of payment of the order.
- The prices and specifications of the products contained in this website are subject to change without prior notice.
ARTICLE 6 - RETURNS
According to Decree-Law No. 143/2001, Article 6, returns may be made in accordance with the following clauses:
1. In distance contracts, the consumer has a minimum period of 14 days to terminate the contract without payment of compensation and without the need to indicate the reason.
2. For the exercise of this right, the period counts:
a) With regard to the supply of goods, from the day of receipt by the consumer whenever the obligations referred to in article 5 of this same decree have been fulfilled;
b) With regard to the provision of services, from the day of the conclusion of the contract or from the day on which the obligations referred to in article 5 of this decree have been fulfilled, if this happens after that conclusion, provided that no the period of three months referred to in the following number is exceeded;
c) If the supplier has not fulfilled the obligations referred to in article 5 of this decree, the period referred to in paragraph 1 is three months from the date of receipt of the goods by the consumer or, in the case of services, the date of conclusion of the contract;
d) If the supplier fulfills the obligations referred to in article 5 of this decree, during the withdrawal period referred to in the previous number and before the consumer has exercised this right, he has 14 days to terminate the contract from from the date of receipt of this information.
3. If the supplier has not fulfilled the obligations referred to in article 7 of this decree, the period referred to in paragraph 1 is three months from the date of receipt of the goods by the consumer or, in the case of services, the date of conclusion of the contract.
4. If the supplier fulfills the obligations referred to in article 7 of this decree, during the withdrawal period referred to in the previous number and before the consumer has exercised this right, the consumer has 14 days to terminate the contract from of receiving this information.
5. Without prejudice to the provisions of subparagraph a) of paragraph 3 of the previous article, the consumer's right of withdrawal is deemed to have been exercised by sending, within the time limits set forth herein, a registered letter with acknowledgment of receipt notifying the other contracting party or to the person designated for that purpose the will to terminate the contract.
The item must be returned in exactly the same condition as you received it, in its original packaging, without having been used.
ARTICLE 7 - PRIVACY POLICY
The processing of your data is carried out in compliance with the legislation on the protection of personal data. The same, subject to computer processing, will appear in the database(s) of Solinco Portugal and are intended for the registration and presentation of other products and services, as well as institutional information, to be made available by them.
For more information contact loja@solincoportugal.com
MODIFICATIONS
Solinco Portugal reserves the right to change this agreement at any time without prior notice. By using this website, the Customer agrees to the current version of the respective terms of service.
SOLINCO
CONTACTS
- 912 243 890
- loja@solincoportugal.com
- hugomoraes@solincoportugal.com